Frequently Asked Questions
Q. Do I Have To Pay Sales Tax?
A. Items shipped to a California address will be charged 7.25% sales tax.
Q. How Secure Is Shopping Online With Doggiecarriers.Com?
A. All online transactions take place through the secure servers of PayPal, Inc., the largest internet banking service in the world.
Q. What Types Of Payment Do You Accept For Online Purchases?
A. At the time of CHECK OUT, you will be offered the choice of American Express, Visa, MasterCard, and Discover cards as well as PayPal. If you wish to pay by check, simply print out your order and send it with your check to: DoggieCarriers.com, 1502 Saint Andrews Drive, Redding, CA 96003. If paying by check, your order will ship once your check clears our bank.
Q. How Am I Billed?
A. Charges on customer’s credit cards will appear as Simply Express International, LLC.
Q. What If I Have A Question Or Need Additional Information About My Purchase?
A. DoggieCarriers.com is primarily an internet based business, however you can contact us by email or phone. Send us an email and we will respond promptly. If you call our office and receive our voicemail, please leave a message and we will return your call.
Q. Do You Have A Printed Catalogue?
A. Sorry, we do not.
Q. Do You Ship Outside The Continental United States?
A. We currently ship to the continental United States, Alaska and Hawaii. Certain items can be shipped internationally. Please contact us if you have a question on international shipping. 
